About Us - Direct Mail Solutions

We started Direct Mail Solutions with ONE goal in mind. To be the best at what we do. Like a lot of great businesses, that goal grew from humble beginnings. In this case it was Chris Moore’s living room. After working at a large direct mail company, Chris saw firsthand what worked and more importantly, what didn’t. He knew he could build something better. DMS only had one client, but it was a start. ONE client. ONE goal.

Now, more than 20 years later Direct Mail Solutions is one of the premier production facilities in the country. Today we have 400 employees and produce more than 600 million pieces of mail every year. One of the main reasons we’ve grown so much is because from that very first day, in Chris’s living room, we dedicated ourselves to helping our clients grow too. We knew our success depended on theirs.

PERFECTING THE “ART” OF DIRECT MAIL…

Art: noun “the expression or application of human creative skill and imagination, typically in a visual form, producing works to be appreciated primarily for their beauty or emotional power.”

What makes Direct Mail Solutions different?

“There are lots of companies that can personalize letters, presort data, and insert mail, but the difference is in perfecting the art of ALL of these things.” Chris Moore, Chairman

So what does that mean for our clients? What really makes the difference? It comes down to that “human creative skill”. Our People. It takes imagination to turn direct mail into art, to translate a concept into a successful campaign. It takes the most talented people to turn ideas into reality.

Luckily, we have those people. 400 of them. They’re the most talented, dedicated, creative and hardworking people in the business. And they make sure each and every project whether it’s 10,000 pieces or 10 million pieces is done right, on time, and on budget…exceeding our clients’ expectations.

From the very first contact with our Account Services Department, to the planning, execution and fulfilment of projects of every size and scale, our people are our greatest strength. And it’s the artful execution of their creative skill and imagination that lets us troubleshoot problems and avoid pitfalls before they happen. Think of it as a kind of superhero strength! Like Superman and his signature X-ray vision. (Only we don’t have to go into a tiny, cramped phone booth to put on our capes.) We can actually see problems before they start. Saving our clients precious time and money. At the end of the day, we know it’s that kind of attention to detail, that X-ray vision, and our unwavering commitment to our clients’ success that sets us apart.